| Admin | Name | Phone | Card Digits | Amount | Location | Transaction Date | What Happened? | Receipt_url | Claim ID | Status | Submitted At | Assigned Tech | Internal Notes | Last Updated | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 29 | Rong Li | +16729689606 | kimylrong@gmail.com | 9741 | $500.00 | Sheraton Vancouver Wall Centre | 12/10/2025 | I tried to withdraw $500 with my bmo card. But I found it would take me extra $25 fee. It's too expensive. So I cancel it. The ATM returned my card back. But I see $520 purchase on my bmo app. I don't get the cash, why did it still charge me $525? | |||||||
| 30 | Bernadette Unka | +17803184752 | bujoinedm@shaw.ca | 4810 | $300.00 | West Edmonton Mall, Edmonton AB | 12/13/2025 | Used my card to withdraw $300 from the ATM . Everything seemed to proceed normally but no money came out of the machine. | open |