Claims Portal

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AdminNamePhoneEmailCard DigitsAmountLocationTransaction DateWhat Happened?Receipt_urlClaim IDStatusStatusSubmitted AtAssigned TechInternal NotesLast Updated
40Grace Sena+18259775606ecarg_sena@yahoo.com2870$120.001712 34Ave Coop Silverberry05/22/2026Chip Error Did not receive the amount requested but deducted to my bank account amounting to 120CAD.open
41BROOK KASTENDIECK+13688854744brookkastendieck@gmail.com1866$160.0082nd sports pub05/30/2026I took out money and it didn't come out of the atm but it came out if my account and hasn't gave me the moneyopen
42Jessica Poirier+15062268319jessica@jpconsultation.ca3194$200.00Thériault's Grocery, NB05/10/2026The ATM showed a message saying the transaction could not be done. But I see on my bank statement that the money was taken out of my bank account.
43Jandie bumatay+13683804593jandeeboiii012@gmail.com8795$400.001501 Lakewood Rd W Northwest, Edmonton, AB T6K 2V706/08/2026I withdraw $400 but i only got $20open
44Wilfred LaPlante+14034667360wilfredlaplante1@outlook.com2409$52.99Madisons....BEDDINGTON town center N.W.06/16/2026I requested $ 200.00 from the atm at Madisons eatery at 15:50 hours..The atm did what it does before dispencing cash requested ... I waited for about 5 min's as the machine did nothing..no cash 'no receipt...then the atm spit out a printed receipt said that the machine did pay out $50. and my account was billed $52.99...I spoke with the manager and she called your office ..At which time I exited and went to the bank in person , to see what was actually taken from my checking account and it was $52.99 by your atm. Please return my money to me asap..I still owe a bill at Madisons for this date.open
45Joseph Odea+17092187728josephodea39@yahoo.ca8348$200.00Wet lounge/super 8 Edmonton 16818 118 ave NW06/17/2026I made a request amount of $200.00 dollars and it dispensed amount of $100.00 dollars and the ATM gave me $80.00 dollars and charged my card $103.25 .. The ATM machine still owes me $20.00open